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Use the UPDATE button only for customers who already had active service. Do not use it for new accounts or renewals. If misuse is detected after data comparison, your panel will be suspended without recovery.

Reseller Notice

Your panel may currently display 0 credits. Do not panic — we are working on the full fix.

Please focus on restoring service to your customers. All active customers will remain active.

If a customer contacts you about expiration, open their account and click the Update button.
Check when they paid you and adjust their expiration date accordingly.
Be precise within 3–5 days. Do not make large adjustments.

We will later reconcile all expiration info with the last known update.

— Top Media TV Support Team

If you have any questions, please contact your provider.